AI-Powered Customer Support

Never a .

'Where's my order?' to 'I love this brand!', we handle every query across Email, Calls & Chat. Hassle-free, cost-effective, and built for D2C growth.

Trusted by growing D2C brands.

⚡ The Problem

Building a great product is tough. But in today's D2C market, support can make or break your brand.

💬Customer Expectations Are Brutal

88% expect a reply within an hour.

60%+ demand 24/7 support across Email, Chat & Calls.

45% want their issue solved on the first interaction.

🏢In-House Support Is Broken

Hiring takes weeks, and agents churn fast.

Training drags for months before they're effective.

Sales spikes push ticket volumes up 3–5x, but scaling is slow.

Costs balloon with tools, managers, and overhead.

Founders get pulled into tickets instead of growth.

👉

The result?

Unhappy customers, bad reviews, and burned-out founders.

🚀 Our Solution

With Desqify, support runs on autopilot so you can focus on growth, not tickets.

🎯What We Deliver

🤖AI + Human Synergy

Bots handle FAQs, humans resolve complex cases with empathy.

⚡Scales as You Grow

Instantly flex during spikes, no hiring delays.

⏳Zero Founder Distraction

We handle hiring, training, and management.

🌍Multi-Channel

Email, Chat, and Calls covered seamlessly.

📊Clear Insights

Weekly reports on volumes, response times, and sentiment.

⏸Flexible

Start fast, pause anytime, no lock-ins.

Trusted by growing D2C brands

Flexible plans, built for every stage of your growth.

Start small, scale as you grow. Whether you need just email coverage or full multi-channel support, we’ve got you covered.

📩

Starter

Email Support, Simplified

Dedicated email helpdesk setup

Trained human agents handling tickets

24-hour response time (TAT)

👉 Perfect for early-stage brands that want reliable, cost-efficient support.

Pro

Smarter, Faster Support

Everything in Starter

AI chatbot to resolve generic queries instantly

Complex issues escalated to human agents via chat

Deploy chatbot on WhatsApp, Instagram, or your website

3-hour response time (TAT)

👉 Great for brands scaling fast and needing instant, multi-channel coverage.

📞

Premium

Complete Customer Care

Everything in Starter + Pro

IVR calling system with a voice chatbot

Human agents handle queries the bot can't resolve

3-hour response time (TAT)

👉 Ideal for established brands that want full-service, human + AI support across every channel.

Not sure which plan fits you? →

Trusted by Growing Brands

Join multiple D2C brands scaling with Desqify

"Before Desqify, our founders were buried in customer queries. Within weeks of switching, our response time dropped by 70% and customer satisfaction shot up. The chatbot + agent combo has been a game changer for us. Now, our team can focus on scaling Fundabox while knowing support is always under control."

Fundabox

"We wanted a reliable support solution without building an entire in-house team. Desqify delivered exactly that. From email to chat automation, everything just works seamlessly. Their trained agents handle complex queries with empathy, which has helped us build deeper trust with our learners."

Mentorbox

"In healthcare, timely responses are everything. Desqify helped us streamline our support channels and ensured that every patient query was resolved quickly and accurately. The professionalism of their agents and the speed of their system has significantly improved our service quality and patient satisfaction."

Doctorsforyou

"As a fast-growing D2C brand, handling customer support across multiple channels was a nightmare. Desqify not only simplified everything with automation but also gave us the flexibility to scale during peak sales. Their team feels like an extension of ours, and our customers love the consistency."

Cyton

Focus on growth.
We'll handle your customer support.

Join the revolution of AI-powered customer support. Start your journey today.